Project Manager Skills

Project Manager HUB

Examples of Practical Expectations
Apporter les données d’entrée liées à sa compétence métier
1.	Writes or co-writes the project sheet completed with business data Is able to discuss, take into account and understand the issues of the various professions concerned
Propose and validate the project sheet
2.	Summarises: context/need/challenges by means of the project sheet Prioritises or helps prioritise activities (MOSCOW, etc.) Guarantees the achievement of the deliverables defined by the project methodology and/or the project’s need: RACI, summary notes, etc. Delivers the project sheet validated by the stakeholders
Transform the expression of need into technical and functional specifications
3.	Lead the functional analysis Writes or co-writes the Specifications/backlog written in a relevant and exhaustive manner Is responsible for the Definition and respect of the safety and quality commitment
Create and present the budgets necessary to implement the project
4.	Creates the Investment Plan, presents it to the stakeholders Ensures the monitoring of the investment plan, its updates and compliance at the end of the project Defines, optimises and stays on budget to guarantee margin, profitability or ROI
Organises and coordinates project reviews and phase transitions in compliance with professional standards.
5.	Organises and coordinates Project Reviews at relevant or expected times Identifies useful contributors for each meeting Mastery of techniques for running meetings Coordinates feedback and capitalisations
Ensure the achievement of project deliverables
6.	Brings the project to completion Provides all the project deliverables for internal and external customer satisfaction Provides feedback
Know the company’s organisations, processes and products in their business line
7.	Master the project method, site organisation Has the basic, critical professional skills for the business line Demonstrates versatility/polyvalence by having a knowledge base of products, processes, information systems, standards in their field Knows how to take specific cultural/international details into account
Identify the necessary skills with managers and align the team and assess its contribution
8.	Proposes the constitution and sizing of a team based on: the correct assessment of the workload, their general knowledge of professional skills Knows how to properly assess the skills of contributors Adjusts the constitution of the team if necessary with the manager (external research if necessary) Provides feedback to contributors and managers
Run a meeting
9.	Implements efficient team leadership techniques to allow everyone to participate and be involved, e.g. TOP/RARE use Ensures the quality of the record Masters the timing and conducting of the meeting Encourage everyone to come up with ideas
Design the precise scenarios for the project
10.	Defines plan A for the project Creates decision sheets on a part of the project (budget/make or buy)
Organise and/or participate in technical reviews and steering committee
11.	Calls the necessary meetings, formalises problems, proposes the envisaged solution, records the decisions Demonstrates a summary and analytical mind
Anticipate and predict alternative scenarios
12.	Proposes a plan B (robust solutions that will not jeopardise the project) Sets up innovative solutions while ensuring risk control Decides as soon as possible, anticipates (without waiting to hit a wall) Meets deadlines, milestones, project deliverables

	Examples of Practical Expectations
Ask questions to confirm the need and own it
1.	Raises the necessary points and organises meetings with the parties concerned Reformulates and frames the debates Critically examines the expression of need Uses facilitation and creativity tools
Create the planning and the project action plan. Guarantee its updating and compliance.
2.	Defines or co-defines the deliverables useful for the progress of the project and the responsibilities Guarantees the delivery time Ensures milestones defined within the framework of the project are complied with Ensures the achievement of quality/cost/lead time project objectives Keeps an eye on their environment, looks for useful information that can influence the course of the project
Report project activity to the steering committee and stakeholders
3.	Keeps dashboards and indicators up to date Knows how to highlight key points, alerts, key issues, strategic topics, discrepancies Presents the key elements in a summary and justified way Is able to talk about the project and present it Gives the team's recommendations to help with decision making Knows how to identify the stakeholders concerned by the progress of the project and informs them regularly
Unite around the project
4.	Gives the project meaning S’assure que l’équipe est bien alignée et mobilisée sur les objectifs du projet Shares their enthusiasm Takes intercultural management into account
Coordinates the actions of team members
5.	Plays the role of "conductor": structures the tasks/actions of team members, ensures load balances and coordinates work. Knows how to manage the right priorities, Anticipates changes in the organisation of the team, future difficulties
Cross-functional manager
6.	Mastery of cross-functional management: coordination, participatory, objectives, communication, cohesion, etc. Removes barriers and encourages commitment around shared goals Knows how to get the most out of the person they are talking to Fait preuve d’exemplarité Knows how to adapt their management style to individual and collective needs to generate motivation Able to take a step back Coordinates and communicates with line managers
Manages project risk analysis, the analysis of the value of the proposed solutions
7.	Knows risk analysis tools for projects, products (including operational safety), services, processes and knows how to implement them. Calls on risk analysis control tool experts, if necessary Fait preuve d’objectivité Is responsible for the establishment and correct implementation of risk control action plans
Makes technical or organisational choices
8.	Décide à son niveau d’autorité Knows how to call on sponsors at the right time Knows how to decide wisely Records decisions and monitors their implementation Gives answers (means) to their team to move forward Assume les décisions qu’il prend (ne pas se défausser sur l’autorité d’un métier pour décider)

	Examples of Practical Expectations
Leadership Impact Personnel
1.	A+ Encourages all participants to get involved through joint construction A. Demonstrates strength of conviction, ability to lead, takes control to obtain adhesion B. Develops the right arguments, learns how to lead, respond to objections C. Lacks presence, confidence to get message across
Organizational Skill Planning
2.	A+ Anticipates by considering various scenarios, adapts their organisation according to contexts A. Prioritises, plans, controls their actions and projects independently B. Prepares their actions by the deadlines and given framework C. Gets overwhelmed, doesn't meet deadlines
Results Driven
3.	A+ Improves working methods to achieve goals with better performance and efficiency A. Acts in a targeted way to obtain concrete results and on time, and finds ways to overcome obstacles B. Wants to optimise means to achieve their objectives and sets up action monitoring indicators C. Lack of clarity in the definition of objectives, and the means to achieve them
Sens de l’animation
4.	A+ mastery of leadership techniques to stimulate everyone's contribution, regulate tensions for collective efficiency, handles difficult personalities A. prepares and structures their intervention or action, masters their subject, facilitates/encourages discussions and everyone’s participation/cooperation, promotes ideas, ensures compliance with the framework (theme, time, defined rules, etc.) B. develops their oral fluency, ability to grab the attention of others and participatory communication. C. lack of presence in front of a group, immediately imposes their point of view
Tenacity Perseverance
5.	A+ Demonstrates an infallible and lasting will, bounces back in the face of setbacks A. Pursues their goals despite obstacles and pressure B. Develops their fighting spirit in the face of difficulties C. Is easily discouraged
Insight Conciseness & Critical Analysis
6.	A+ Understands the issues at stake in a complex situation as a whole, and puts them into perspective, helps others to take a step back, to put things into perspective, by questioning. Is vigilant of own and others' biases and beliefs (cognitive biases). A. Understands increasingly complex issues with relevance, objectivity and critical thinking in order to make the right diagnosis; summarises and structures thoughts. Brings perspective under pressure. Prompts discussion to compare and refine judgement. B. Takes time to analyse a situation logically and methodically before forming an opinion; remains objective; demonstrates good sense; needs help to distinguish between essential and secondary C. Lack of realism, not very rational in approach, too subjective, does not respect confidentiality of information, gets lost in details
Constructive Communication
7.	A+ Improves relations within a group, helps to defuse misunderstandings and conflicts and to create a climate of dialogue and cooperation A. Sait dire ce qui va bien, valoriser, sait dire ce que ne va pas, recadrer, sait dire non, sans pour autant nuire à la relation. Identifie les attitudes passives, négatives, d’opposition, prend du recul pour apaiser les relations et recréer l’écoute réciproque B. Develops self-confidence to dare give their opinion, even when they do not agree; needs to be helped to get difficult/sensitive messages across; finds it difficult to say no appropriately. C. Has difficulty getting their messages across, tries to impose their ideas badly, finds it difficult to assert their ideas and quickly gives up on them
Decision Making
8.	A+ Helps others to decide. Explains the logic behind their decisions to encourage others to support them, takes a stand in uncertain or ambiguous situations A. Takes into account the parameters of a situation (constraints, priorities, availability and reliability of information, etc.), then takes a position to take action, arbitrates if necessary. Shows responsiveness by seizing opportunities B. Needs help and time to move from thinking to action C. Finds it difficult to take a stand; may be influenced by, or decide categorically
Customer Focus (internal / external)
9.	A+ Anticipe le besoin du client. S’assure de sa satisfaction dans la durée. En cas de conflit ou de tension, apporte une réponse la plus acceptable possible en préservant la relation de partenariat. Co-construit la solution avec son client pour s’ajuster au mieux à son besoin. A. Vise l’excellence au service des client. Est à l’écoute du client pour identifier ses besoins / attentes / demandes ou pb. Exprime la volonté d’y répondre et y répond promptement et de la manière la plus adaptée et efficace possible. Reste courtois face aux réclamations ou insatisfactions clients et se montre constructif pour résoudre le problème B. Doesn’t spend enough time in the field listening to and understanding the customer’s needs and challenges. Partially considers the customer’s concerns C. Puts their needs or those of their department before those of their customers. Demonstrates little or no concern about meeting the customer’s needs